Personalized Infinity Heart Necklace, 18K Gold Over Sterling Silver, Custom Name Pendant, Diamond Accent Gift for Women, Handmade Jewelry

925 Sterling Silver : ;   "925" means the material is composed of 92.5% pure silver.

*It is known for its bright, shiny finish and is often marked with a "925" stamp.

Benefits:

Hypoallergenic (generally safe for sensitive skin)

Long-lasting and tarnish-resistant with proper care

Ideal for detailed jewelry like rings, earrings, and pendants

choose above size options or let me know if you have any customized requirement

Processing Time:

All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

International Shipping:

We currently ship internationally to select countries. Rates and delivery times vary by destination and will be calculated at checkout.

Order Tracking:

Once your order ships, you will receive a tracking number via email. You can track the package directly through the carrier’s website.

Delays:

While we do our best to meet shipping timelines, please note that delays can occur due to high demand, customs, or carrier issues beyond our control.

Lost or Damaged Items:

If your order arrives damaged or doesn’t arrive within the estimated time, please contact us immediately at [your email]. We will work with the shipping carrier to resolve the issue or offer a replacement.

Customs & Duties (International):

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns & Warranty Policy

Returns & Exchanges

Eligibility Window:

We accept returns and exchanges within 14 days of delivery. To be eligible, the item must be unused, in its original condition, and in original packaging.

Non-Returnable Items:

Custom or personalized orders

Engraved items


Final sale or clearance items


Gift cards

Return Shipping:

Buyers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping method.